Security:

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Cookies:

Our site uses cookies only for placing your order.

Privacy statement:

We make the following privacy statement in order to demonstrate our firm commitment to privacy. We are here disclosing our practices regarding information gathering and practices for this web site.

With the "Order" form we collect contact information (like your email address). This information is only used to fulfill our customer orders. Financial information that is collected is used to bill the user for products and services.

Shipping & Policies:

Within 72 hours of order placement you should receive a shipping confirmation. If you do not receive your confirmation, please complete our contact form.

All orders are shipped by Registered Mail (signature required) from Asia which takes about 14 working days.

Mailing List:

In purchasing from this website it is understood that customers will be automatically subscribed to the customer email list, this list is managed by a third party and users can unsubscribe at any time simply by following the link provided.

No P.O. Boxes:

Please remember that Registered Mail will require an adult signature at delivery. We must ship your order to a place of business or a residence where there is someone available to sign for the package during regular business hours.

No SPAM

Affiliates or any third party working on their behalf shall not use the DrChemist mail service and or its name or marks or any name or mark of Dr Chemist or any of its affiliates to send unsolicited e-mail messages, including, without limitation, bulk commercial advertising or informational announcements ("spam"), pop-ups or other similar messages.

In addition, Affiliates or any third party working on their behalf shall not (a) send e-mail messages which are excessive and/or harass or annoy others, (b) continue to send e-mail messages or USENET postings to a recipient who has indicated that he/she does not wish to receive them, (c) send e-mail messages with forged header information, or (d) send malicious e-mail messages or USENET postings, including, without limitation, "mailbombing." Contravention of this rule may lead to immediate affiliate account closure. For Complaints about unruly affiliates please follow this link .

Contact us:

Our site uses the "Contact Us" form for customers to request information about problems with an order or to ask a question or make a comments, or request information about products, and services. This information is only used to help our customers.

Question about your order and Cancellation policy:

You may cancel your order before it is shipped by filling out our Contact Us form.